What documents do I need to rent a vehicle? To rent a car, motorcycle, or bike, you need a valid passport or ID card and a valid driving license. For non-EU citizens, an international driving permit may be required depending on your country of origin.

What is the minimum age for renting?

• Cars: 18 years old (with at least 1 years of driving experience).

• Motorcycles (125cc):  18 years old (with a car license held for at least 1 years) or 18 years old with a specific motorcycle license.

• Bicycles: No age limit, but minors must be accompanied by an adult.

Can I book through my hotel? Yes! We are trusted partners with many hotels from Santa Ponça to Can Pastilla. Simply ask at the reception, and they will arrange the booking for you.

How does the "1-hour delivery" work? For spontaneous bookings made between 09:00 and 15:00, we guarantee delivery to your hotel or apartment within a maximum of one hour. If you book in advance, we will arrive exactly at your requested time.

Where do you deliver? We offer free delivery and pick-up in the entire southern coastal area, including:

• Santa Ponça, Peguera & Magaluf

• Palmanova, Portals Nous & Illetas

• Palma City Center & Cala Major

• Portixol, Molinar & Can Pastilla

Can I return the vehicle at a different location? Yes, we offer flexible drop-off options. You can return the vehicle to your hotel or our office. Please coordinate the details with our agent during the handover.

Are there any hidden fees? No. We believe in transparency. There are no hidden "surprise insurance" costs.

Do I need a credit card for the deposit? We generally don´t require a credit card for the security deposit.

What is the fuel policy? We follow a "Full-to-Full" or "Same-to-Same" policy. You receive the vehicle with a certain amount of fuel and simply return it with the same amount. No extra service charges!

What happens if I have a breakdown or an accident? We offer 24/7 roadside assistance. You will find our emergency contact number on your rental agreement. We are never more than a phone call away.

What is my liability in case of an accident? We want you to enjoy your holiday without worries. In the event of a major accident, your maximum liability (excess) is capped at only 300 €. Unlike many other agencies, we don't believe in "nickel and diming" our customers.

What about small scratches or wear and tear? Small scratches and normal signs of use are fully included. We know that driving and parking in Mallorca can be tight, so we don't charge for minor surface marks. You can return your vehicle with peace of mind.

Absolutely! To make your trip even more comfortable, you can add the following extras to your booking:

• Child Seats: Travel safely with your family.

• Navigation Systems (GPS): Never lose your way on the island's winding roads.

• Bike Baskets: Perfect for your shopping trips or beach gear in Palma

Parking in the center can be tricky. We recommend using public parking garages or looking for white lines (free parking). Avoid yellow lines (no parking) and be aware that blue lines require a paid ticket.